Privacy Policy

Effective Date: September 16, 2025

This Privacy Policy describes how SayOpinion ("we," "us," or "our") collects, uses, and shares your personal information when you participate in our online surveys and use our services (collectively, the "Services"). SayOpinion is a brand operated by Demographics Research Pvt. Ltd. We are committed to protecting your privacy and handling your data transparently.

1. Information We Collect

We collect information that you provide directly to us when you register, create a profile, or participate in surveys. This may include:

  • Registration and Profile Information: Your name, email address, date of birth, gender, country of residence, and other demographic information.
  • Survey Responses: Your answers to survey questions, which may include opinions, attitudes, preferences, and sensitive demographic data (e.g., health, income, ethnicity). We strive to collect only information relevant to the survey's purpose.
  • Technical and Usage Data: Information automatically collected when you access or use our Services, such as IP address, browser type, operating system, device information, access times, and pages viewed. This data helps us ensure survey integrity and improve our services.
  • Communication Data: Records of your correspondence with us, including customer support inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: To administer surveys, match you with relevant surveys, process your rewards, and enhance the functionality and user experience of our platform.
  • Market Research: To provide aggregated and anonymized survey data to our clients for market research purposes. Individual responses are typically not shared in a way that directly identifies you unless explicitly consented to.
  • Communication: To send you survey invitations, notifications about your account, reward updates, and other service-related communications.
  • Security and Fraud Prevention: To protect against fraudulent activity, maintain the security of our platform, and verify your identity.
  • Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of our users.

3. How We Share Your Information

We may share your information with:

  • Clients/Partners: Aggregated and anonymized survey data is shared with our clients for market research. Personally identifiable information is generally only shared with your explicit consent or as necessary for reward fulfillment.
  • Service Providers: Third-party vendors who perform services on our behalf, such as data hosting, email delivery, and customer support. These providers are obligated to protect your information.
  • Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights

  • Profile Updates: You can review and update your profile information at any time through your account settings.
  • Opt-Out of Surveys: You can unsubscribe from survey invitations by adjusting your notification settings or contacting us.
  • Data Access/Deletion: You may have the right to request access to or deletion of your personal information, subject to legal limitations. Please contact us to exercise these rights.
  • Account Termination: You can close your account at any time. Upon termination, we will delete your personal information as required by law and our data retention policies.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As a global panel, your information may be transferred to and processed in countries outside your own, including the United States, Canada, and India, where our servers or service providers may be located. By using our Services, you consent to such transfers. We will ensure appropriate safeguards are in place for such transfers.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 without parental or guardian consent. If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: Support@sayopinion.com
Address: 409A, Sushant Lok 1, Gurugram, Haryana 122009